Online Certificate

IT Support Professional

Kick-start your career in IT with the IT Support Professional Certification course. This comprehensive course bundle includes CompTIA IT Fundamentals+ and CompTIA A+ courses. Gain the skills and knowledge you need to increase your earning potential in the world of IT in just a few months.

This Program Is a Great Fit For

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Working Adults

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Aspiring Technology Professionals

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Recent High School Graduates

About the IT Support Professional Certificate

Course length

9 weeks

Weekly time commitment

15-20 hours per week



*You can pay as little as $267 per month. For full payment options and different financing plans, including interest rates from external lenders, please talk to our enrollment team.

The IT Support Professional Certification includes access to the CompTIA IT Fundamentals+ and CompTIA A+ programs. By earning your certificate, you will build the groundwork for increased earning potential and a long career in IT.

In the CompTIA Fundamentals of IT course, you’ll learn the basics of computer hardware, software, mobile computing, networking, troubleshooting and emerging technologies. After learning how to configure operating systems and networks, manage files and help users through various computer problems, you’ll be prepared to take the CompTIA IT Fundamentals certification exam.

The CompTIA A+ course will expose you to the technologies and skills you need to support a hybrid team’s hardware and software needs. Though technology is constantly evolving, earning your CompTIA A+ Certification will ensure you have the skills needed to keep up with the changes. You’ll learn to keep multiple operating systems running smoothly, manage risk, ensure compliance, perform software integration, implement cryptography, deploy new technology and more. When you finish, you’ll be prepared for the CompTIA A+ exam.

Regional Data (Ohio)

The median annual wage for an IT support specialist is $49,770. It’s a great career to get your foot in the door to the ever-growing IT industry. With additional training and work experience, you can easily increase your salary within a few years!

Source: U.S. Bureau of Labor Statistics


Career Paths 


Customer Support Technician


Desktop Support Analyst


End User Computing Technician


Field Service Technician


Help Desk Technician Service Desk Analyst


Support Representative


Technical Support Specialist

Is This Certificate Right For Me? 

  • Circle icon Do you have excellent communication skills and enjoy engaging with people to work through challenges?
  • Circle icon Are you a problem-solver who thrives in finding solutions and resolving conflicts?
  • Circle icon Are you empathetic, patient, and able to handle interactions with professionalism and composure?
  • Circle icon Can you adapt quickly to changing situations and multitask effectively in a fast-paced environment?
  • Circle icon Are you detail-oriented and able to efficiently navigate and utilize a variety of computer-based tools and systems?