The Care Host – Medical Office Assistant certificate program equips learners with the essential knowledge and skills to excel in administrative roles within healthcare settings. The program covers a comprehensive range of topics, including the healthcare environment, the role of a care host, health information management, interpersonal communication, professional writing, telephone techniques, patient reception, intake processes, billing and coding, insurance procedures, inventory management, and legal and regulatory compliance.
By successfully completing this program, learners will be well-prepared to effectively function in various administrative and clerical positions within the healthcare industry.
Upon completion, learners will have the opportunity to pursue nationally recognized certifications, such as the Certified Medical Administrative Assistant (MAAC) from the National Healthcareers Association (NHA) or the Certified Medical Administrative Assistant (CMAA) from the National Workforce Career Association (NWCA), further enhancing their career prospects.